Property Restoration Inc
PO BOX 33003
Charlotte, NC 28233
980-277-4447

Property Restoration Inc
Joan Rawls - Initial Service Date: 09/14/2018

Restoration Service Agreement and Authorization

Service Type: Restoration

Date: 09/14/2018

Service Location: 5527 Timbertop Ln - Charlotte NC 28215

Owner/Client:
Joan Rawls
5527 Timbertop Ln
Charlotte, NC 28215
704-517-6105
Rtwinj2@gmail.com

Insurance Information:
Allstate Insurance Unknown Policy #

The following emergency service proposal is based solely on a physical inspection of the premises and or from information provided over the phone during the call for service. The emergency services suggested are intended to mitigate/prevent secondary damage and/or costs in relation to the loss, such as: deterioration of building structure

Service Details:
Customer called around 5am stating their is water leaking in a bedroom and up the walls.
Possible Pipe Burst
5527 Timbertop Ln
Charlotte NC
Homeowner - Joan Rawls

Contract Terms

ENTIRE AGREEMENT: This agreement contains the entire understanding between S L P,LLC dba Property Restoration Inc. and the client. It supersedes all prior and simultaneous agreements between the parties. The only way to add or change this agreement is to do so in writing, signed by all the parties. Along with obvious other references throughout this agreement Property Restoration Inc may be referred to as PRI, The Restoration Company, The Owner, or S L P,LLC. It is also understood that along with obvious other references related to customers the client may be referred to as owner, agent, the undersigned, customer, client, or signing party.

Prior to entering this agreement the customer acknowledges that S L P,LLC completely explained the drying process. The client agrees S L P,LLC is not responsible for necessary or accidental damage to the property or belongings within the property. The client agrees S L P,LLC is not responsible for injuries caused by tools, equipment, or supplies used by Property Restoration Inc. In any event the customer assumes all liability and releases S L P,LLC, the owner, sub-contractors, and employees of any and all liability, claims, or legal action that may arise from the use of their service.

The client agrees to pay for all of the mitigation, restoration, repair services and release any payment direct to S L P,LLC. By signing this agreement, The client agrees to endorse any direct payment to the owner/agent by the insurance company over to S L P, LLC Property Restoration Inc within three (3) working days. The client is responsible for the all cost not covered by insurance and all cost the insurance company fails to pay. If major structural repairs are needed, owner/agent will be given an estimate prior to commencement of such repairs. If owner/agent thereafter chooses to proceed with the major structural repairs, owner/agent agrees to pay Property Restoration Inc. a percentage of the of the estimate prior to commencement of the work or a monthly progress payment based on the estimate.

Billing Explained: Xactimate is the leading software used by claims adjusters in adjusting claims, created by Xactware. Our cost of services is based on Xactimate. Some services may exceed the current Xactimate rates but it is understood our minimum cost for other services is the current rate in Xactimate. By signing below the client understands our rates, and the billing process.

Similar to emergency medical visits to the ER it is impossible to provide customers with the complete cost of services until after the emergency service is provided. The cost of water and fire restoration is an emergency service that should be viewed the same because of the unpredictable nature of water and fire damage. In most cases when a customer has insurance the insurance company pays for the service. Just like with medical bills there are times insurance companies refuse to pay or try not to pay for all services or a portion of the services provided. Before utilizing our services it is the customers responsibility to review their insurance policy to make sure they have adequate coverage to pay for water mitigation services. By utilizing our services, the customer agrees and understands they are completely responsible for any amount billed for services provided if it is not paid by the insurance company.

Payment is due on the invoice date. Late payments accrue a finance charge interest at one and one-half percent (1 ½) per month from invoice date if payment is not made within seven (7) business days of the invoice date. Client agrees to pay any collection costs incurred to collect the account balances. Collection cost may include but is not limited to court cost, attorney’s fees, and other cost incurred by S L P,LLC to collect the balance due.

Owner/agent is fully responsible for all other costs including but not limited to: legal fees paid for collection purposes, charges, deductible, depreciation, or betterment not covered by insurance. 

By signing below the customer agrees with and understands that any unpaid bill outstanding for a period of 30 days may be subject to a Mechanic’s Lien, with S L P, LLC being entitled to recover all cost of collections, including reasonable attorney’s fees.

If a lien is filed the client understands their property and/or the property where services are rendered may be subject to the lien. By signing below the client voluntarily consents to any future liens filed by S L P,LLC due to a related unpaid balance.

Payment Authorization: If an insurance company is paying for our services on your behalf by signing below you authorize the insurance company to make payments to our company directly.

In the event that Property Restoration Inc is not allowed to perform and complete the suggested restoration procedures and/or drying equipment is removed prematurely, the client agrees to release Property Restoration Inc, the owner of PRI, Sub-Contractors and Employees of PRI harmless, and indemnify Property Restoration Inc against any claims or actions that may result from such incomplete procedures. Property Restoration Inc will not be responsible for the damage or disappearance of any personal or business property. The client has been informed of the drying process and agrees to hold Property Restoration Inc, the owner, Sub-Contractors, and Employees harmless, and indemnify Property Restoration Inc against any claims or actions that may result from the use of their service. The client acknowledges that all movable items of significant monetary or sentimental value have been removed from the premises or destroyed, except those that the customer specifically listed and detailed to be noted on the contract prior to service. The client agrees to allow Property Restoration Inc to monitor the job during regular business hours.

By signing this contract the customer assumes all liability and relinquishes any and all legal action against Property Restoration Inc, SLP,LLC, It’s employees, the owner, or sub-contractors and relationship to the denial and refusal herein.

SERVICE DETAILS

BY SIGNING THE CLIENT HAS READ AND AGREES TO ALL TERMS AND CONDITIONS OF THIS CONTRACT AND AUTHORIZATION SHEET. Client acknowledges they have been given a copy for their records. Signing party has authority to sign on behalf of the owner/or agent and has shared contract information with the owner/or agent and all parties agree to terms. Signing party authorizes  S L P,LLC to charge cards supplied in the future including debit/credit cards for any outstanding payments.

Electronic-Signature Consent: As recognized by law the client also agrees their electronic signature on agreements and documents has the same effect as if signed in ink. By signing in ink or electronically the client affirms consent and agrees to all terms as described above and below.

To sign electronically please sign using a stylus, your mouse, or your finger below to authorize this contract. By electronically signing this document you agree to all terms and conditions established above